Your privacy is important to us

Any collection of personal data is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR – General Data Protection Regulation) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and other applicable legislation.

PERSONAL DATA CONTROLLER

BMQ Clinic, herein represented by Bmq, Lda., with registered office at Rua Cidade Da Horta, 11 1ºDto., 1000-100 Lisboa, with NIPC 510147020, is responsible for processing your personal data for the purposes set out in this privacy policy. You can contact us at:

• Postal address: Rua Cidade Da Horta, 11 1ºDto., 1000-100 Lisboa;
• Telephone: (+351) 262 063 696;
• Email address: info@bqmclinic.pt

PURPOSES AND LEGAL BASIS FOR PROCESSING PERSONAL DATA

Your personal data is processed, through physical or electronic means, for the following purposes, and under the respective legal grounds:

1. Enrolment in oral medicine consultations. The absence of personal data necessary for this purpose makes it impossible to sign such contracts;
2. For administrative/accounting/tax purposes, where the processing of personal data is a legal obligation of Bmq, Lda. The absence of personal data necessary for this purpose renders the respective effects unfeasible;
3. Sending other information and communications outside the scope of the previously established relationship when the consent of the holder of the personal data has been previously given, through a free, specific, informed and explicit expression of will.

WHAT PERSONAL DATA WE COLLECT

For the purposes set out in this privacy policy, and as part of a policy of minimisation, the personal data collected is only that which is appropriate, relevant and limited to what is necessary, namely identification, contact and tax data, on personal, family and professional status, health, aesthetics and well-being.

RECIPIENTS OR CATEGORIES OF RECIPIENTS OF PERSONAL DATA

The processing of your personal data for the purposes indicated will be carried out by Bmq, Lda., its employees and subcontractors responsible for managing the website, accounting, customer service and software management, who will process your personal data exclusively in the name of, on behalf of and on the instructions of Bmq, Lda. Your personal data may also be disclosed to the authorities or organisations that may legitimately receive it under legal or regulatory terms.

RETENTION PERIOD FOR PERSONAL DATA

Bmq, Lda. will retain your data only for as long as is necessary for the purpose(s) set out in this privacy policy (unless a longer retention period is required by applicable law). However:

1. The personal data collected in the context of enrolment for health, beauty and wellness consultations/treatments will be deleted if the contract is not executed within two years of the date of enrolment;
2. Personal data collected under consent will be deleted immediately when consent is withdrawn, and may be deleted at any time, without prejudice to processing carried out on another lawful basis. Withdrawal of consent does not compromise the lawfulness of the processing of your personal data carried out on the basis of the consent previously given;

RIGHTS OF PERSONAL DATA SUBJECTS

In terms of personal data protection, the data subject has the right to request from Bmq, Lda. access to personal data concerning them, as well as their rectification or erasure. The data subject also has the right to demand, in certain circumstances, the restriction of the processing of personal data, as well as the right to object to the processing and the right to data portability. The data subject also has the right to withdraw their consent to the processing of their data.

HOW YOU CAN EXERCISE YOUR RIGHTS

You may exercise these rights of access, rectification, erasure, limitation or opposition to processing, portability or withdrawal of consent, by means of written communication, addressed and sent to the postal or electronic address of BQM Clinic.

The exercise of these rights may jeopardise the possibility of concluding or maintaining contracts for the provision of health and beauty services, particularly in cases of erasure or opposition to the processing of personal data that is indispensable to the performance of the contract.

The exercise of these rights and the provision of the relevant information or communications are free of charge. However, if the exercise of these rights is manifestly unfounded or excessive, in particular requests for non-existent data, limited exercise of these rights by virtue of Union or national law, or repetitive nature of requests, without prejudice to other specially assessed reasons, the request may be refused on the grounds of lack of legal basis, or payment of a fee may be required taking into account the administrative costs of providing the information, communications or taking the measures requested.

In case of doubt as to the identity of the natural person submitting the request, with a view to exercising the rights of the data subject, namely when the information provided by the person is insufficient or incorrect, Bmq, Lda. may request that additional information be provided so that it can safely confirm the identity of the data subject.

AUTOMATED DECISIONS

Bmq, Lda. may draw up profiles of consumption and lifestyle habits in the field of health, aesthetics and well-being of data subjects, but will not make automated decisions based on personal, professional or other characteristics for the purposes envisaged.

CROSS-BORDER PROCESSING

Bmq, Lda. does not transfer personal data outside the territory of the European Union, namely to a third country or an international organisation.

THE RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY

The data subject has the right to lodge a complaint with the competent supervisory authority, in particular the National Data Protection Commission, in the event of non-compliance with the legal rules on the protection and processing of personal data under the responsibility of Bmq, Lda.

SECURITY OF PERSONAL DATA

Bmq, Lda. adopts appropriate technical and organisational measures to protect personal data against accidental or unlawful loss, destruction or damage, as well as to ensure that the data provided is protected against access or use by unauthorised third parties.

CHANGES TO THE PRIVACY POLICY

This Privacy Policy may be amended, where appropriate, by publication on the website and at BQM Clinic premises, without the need for prior express consent from the data subject. Any changes of a significant nature will be communicated with the degree of publicity corresponding to their relevance, either by highlighting them in the online publication or, if the relevance justifies it, by individualised communication to the data subjects.